Passenger Reviews

Every ride matters — and so does every review. We invite feedback from every passenger so we can keep improving our Heathrow minicab and airport transfer service.

How we collect reviews

• Passengers are invited to review us after their journey by email or text message.
• Reviews may also be left on independent platforms such as Google.
• We publish genuine reviews only — we never pay for reviews or write fake ones.

How we verify reviews

• Reviews are matched against completed bookings in our system where possible.
• Reviews that cannot be verified, or that breach our fair-use policy (abusive, defamatory or off-topic content), may not be published.
• We respond to critical reviews and use them to improve our service.

Had a great ride?

If you travelled with Minicabwala Ltd recently, we would love to hear about it. Your review helps other passengers choose a minicab they can trust.